Paramount Contracting, Inc., a commercial wall and ceiling contractor, is based out of Lancaster, PA and serves the Pennsylvania, New Jersey, Delaware, West Virginia, Virginia, and Maryland areas. The company was established as a premier wall and ceiling contracting company by Jeff Mylin in 2005. “The emphasis was always on customer service and building a great team,” says a reflective Mylin 16 years later. “We focused on the needs of the customer and providing an end product that our team would be proud of.” As a result of this, Paramount has “experienced organic growth as opportunities presented themselves over the years.” Today, the company has nearly 100 employees, completes in excess of 300 jobs per year, and specializes in Metal Studs, Drywall, Insulation, EIFS and Acoustical Ceilings, as well as select Carpentry and Specialty items.
D&B is proud to have been partnering with a company that reciprocates our core values of being a company that cares about everything from the customer to the finished product. Since Paramount became a Trade Partner of D&B Construction’s nearly five years ago in 2017 they have worked on more than 10 projects with us, completing everything from insulation, drywall, and exterior sheathings to rough blocking, acoustical ceilings and clouds, and FRP.
Some of the current active projects Paramount is working on with D&B include this mixed-use design-build project in Kennett Square, PA, D&B’s new corporate headquarters, and Kreitz Gallen-Schutt Attorney’s office fit out, which is just starting up. Other projects worth highlighting from this year include Tower Health’s newest satellite office in Womelsdorf and Grove Dental Pediatrics.
Perhaps the most impressive job that Paramount is working on D&B with is the 80,000 SF adaptive reuse building currently being renovated in the heart of Wyomissing. This five-story building will be the future home of Stratix Systems’ headquarters.
Our Project Manager, Andrew, plays an active role in the daily management of what is occurring at the jobsite. This is what he had to say about his experience working with their team on this job: “Paramount has been an integral Trade Partner on our project at 200 N. Park Road in Wyomissing. Their Project Managers and Site Foreman have brought knowledge from previous projects on nearby, similar style buildings that have aided our project in design, constructability and schedule. Their crews have been more than accommodating with a stubborn building that has required much coordination and numerous details from the Architect.”
Andrew also had the pleasure of working with Paramount on three other projects, including his first job with D&B nearly one year ago, Kingsview Partners. He looks forward to “continuing our strong relationship with such a great Trade Partner” as we head into completing more jobs with them in the New Year.
Oh, and did we mention the Paramount team has some pretty great cooks, too?! This past October, Paramount was kind enough to host a home-cooked BBQ luncheon at Stratix Systems’ future new headquarters for all D&B employees, ownership, the project architect, RHJ Associates, and even invited us to invite other Trade Partners on the job. It was a great day of camaraderie onsite as we all learned about the intricate details of this detailed project. “Their BBQ was the launching point for one of our company’s on-site safety training sessions, and attendance was most definitely enhanced as a result of the promise of good food. We were and still are grateful for their efforts,” reflect Andrew.
Q: Paramount Contracting has completed 4,100 jobs since its inception. What project are you most proud of to date and why?
A: “It is hard to choose just one, but the Ann B. Barshinger Cancer Institute in Lancaster, PA would be near the top. It is a respected facility in our home town and architecturally impressive building.”
Q: What’s the best piece of advice you would give to others looking to get into the industry?
A: “You have to have a love for the industry. Construction is a tough business with demanding schedules, tight budgets and currently material and labor shortages. Yes, there are many challenges but it also can be very rewarding when seeing the job come to completion. Those of us in this line of work understand how it feels to drive by a finished project and feel a sense of pride that ‘we helped build that.’”
Q: You are completing a number of projects with D&B right now. What has your experience been like working with our team?
A: “D&B projects are clean, organized, and safe projects to work on. They communicate clearly with all of the trade teams, which leads to successful projects. We have made a significant investment into bidding to D&B and we feel that has not gone unnoticed. Subcontractor loyalty is obvious, which increases effective teambuilding.”
Q: What do you enjoy most about working on a D&B project and why?
A: D&B Superintendents, Project Managers, Engineers, and support/admin staff are always accessible and willing to help. Coordination and scheduling are always well thought out and communicated from planning to completion. The jobs are often local, and our employees enjoy investing in the buildings in their community.”
At D&B Construction we like to think of our trade partners as an extension of our team. We are proud to call Paramount Contracting an extension of the D&B family. Every project we have collaborated with them on results in a final product that both teams can be proud of and that our customers can look forward to.
Technology is ever-evolving, and part of this evolution includes the construction industry. In response to COVID-19 and technological advancements, the construction industry has begun to innovate more than ever before. One of the most fascinating practices that is growing in popularity is modular or off-site construction.
Modular or offsite construction is the process in which a building is constructed off-site under controlled conditions using the same materials and built to the same standards as conventionally built facilities. The only difference? It can be built in nearly half the time. Buildings are constructed in modules that can be put together to form the original design, all while still resembling the work of the most sophisticated site-built facility. Why do companies use modular construction? The answer is simple. Modular construction is greener, faster, and safer.
Since modular construction is a factory-controlled process it generates less waste and creates a site that is less likely to evoke disturbances. A modular construction site also promotes more flexibility and re-use. Modular projects can be disassembled and relocated or refurbished for new use. This reduces the demand for materials and limits the amount of energy used to create a building that meets the new needs. Additionally, a modular site produces less material waste since the building is constructed in a factory and waste is eliminated by recycling material, controlling inventory, and protecting building materials.
Modular construction is also faster than traditional building methods. Construction of modular buildings occur while site and foundation work are both being done. The Modular Building Institute reports that this can reduce construction times by 30%-50%. This can also be credited to the elimination of weather delays. Sixty to ninety percent of construction is completed inside of a factory, leaving no need to worry about inclement weather delaying a project.
One of the most important benefits of modular construction is safety. As we know, safety is always a priority in construction, and modular building makes it easier than ever to be safe. A report by McGraw-Hill Construction found that over 1/3 of their respondents (34%) who are currently using modular construction have seen site safety improve. This may be credited to the fact that it is free from weather elements like rain or snow that can cause slips and falls. It also reduces the risk of a worker falling from great heights, which OSHA reports as the cause of 33.5% of construction worker fatalities. Learn more about OSHA and their dedication to safety by reading this article on D&B Construction’s blog.
Modular building is done mostly on the ground level, but if working from height is required permanent scaffolding is used. This permanent scaffolding is different (and safer) from the scaffolding normally used on a traditional job site. Because it is not constantly being moved and reassembled, there is less likelihood for error and accidents.
Modular construction is growing in popularity. According to Fortune Business Insights, the global modular construction market is going to be valued at $114.78 billion USD by 2028. The market was valued at $72.11 Billion USD in 2020. Here are some examples of just how much you can do with modular construction:
The Star Apartments in Los Angeles were built in 2014 on top of a previously existing single-story commercial building. A concrete superstructure was poured over the existing structure. Next, five stories of modules that were built off-site were added on top of the single-story commercial building. The modules were stucco-finished on site. These modules provide 102 apartments and have pre-installed bathrooms, appliances, cabinets, and surface finishes.
An iconic example of modular construction is Habitat 67. Built in 1967, architect Moshe Sadfie’s unique cuboid block of 158 apartments caught the eyes of many. The way Sadfie designed Habitat 67 allowed for 15 different kinds of housing, gardens and terraces to fill the voids in between. The complex stack of concrete houses was connected by high-tension rods, steel cables, and welding. Even though it was built in 1967, Habitat 67 shows the true possibilities of modular construction.
This 14-story tower was the world’s first example of permanent modular construction. The building has 140 self-contained, prefabricated concrete capsules that each measure 2.3m x 3.8m x 2.1 m. The capsules were each connected to the shaft of the building with just four high-tension bolts, allowing each unit to be replaceable if needed. These capsules were delivered to the site already fitted out with a small bathroom. Owners used the capsules as small living or office spaces, and the interior space of each module can even be extended by connecting to other capsules.
These are three unique examples of modular construction because of their structure. While these extravagant and unique designs are made easier with modular construction, you can also make very basic structures that look identical to buildings that are constructed on-site. The possibilities with modular construction are seemingly endless thanks to its ability to make construction greener, faster, and safer. We look forward to seeing just how far modular construction will go.
Cold weather is upon us as we gear up for another Winter season. It is crucial that all workers in the industry are prepared to work in these cold weather conditions. We prepared Team D&B for the cold months ahead at the start of December during our monthly Safety Meeting. Our Superintendent, Jason, presented a Tool Box Talk on Cold Weather Considerations. Since safety is our standard we wanted to share some of the pointers our team discussed during our latest Safety Meeting:
-Wearing several layers of clothing is always more beneficial than wearing one thick layer when working in cold weather.
-Did you know that forty percent of a person’s body heat can be lost from an uncovered head?! Because of this, wearing a warm wool hat or a helmet liner under your hard hat is always a good idea. Be sure to cover your ears and remember to wear gloves, too!
-When it comes to footwear, wear one or two pairs of warm socks. Your footwear should not fit too tightly or it will restrict blood flow and ultimately cause more harm than good.
-In cold, windy weather it is a good idea to wear a face mask or scarf.
-You need energy to keep your muscles warm, making it important to avoid exhaustion and fatigue. Take frequent short breaks in a warm shelter so your body has time to warm up and relax.
-Drink warm, sweet beverages and avoid drinks with caffeine. Eat warm, high calorie food such as pasta dishes for lunch.
Q: What are some ways you keep warm when working outside in the cold?
A: “Proper attire during the cold weather months is a definite must. You definitely want to have proper socks and footwear. Keeping perspiration away from the skin is a big one. You want socks that wick sweat and perspiration. Wearing synthetic or cotton clothing next to your skin is the best way to wick away any sweat. If you keep that sweat away from your body, you won’t get as cold. The reason people’s feet get cold is from sweating, which happens even in the winter – especially when working on a construction site. The body can lose up to 85% of its heat through sweating during exercise. I recommend purchasing socks that wick the sweat away from your feet to help you stay a lot warmer. There are several different brands available. I believe Under Armour makes them, and Wick Dry CoolMax by Fox River is another go to brand.”
Q: What different kinds of foods do you eat/drink in the winter to keep you warmer?
A: “You always need to stay hydrated. People don’t realize this, but even though it is Winter you still need to drink plenty of water to stay hydrated. You will see me with a thermos of hot soup for lunch instead of a cold sandwich in the winter time.”
Q: Do you make sure you go somewhere warm for breaks in the colder weather? If so, where do you suggest?
A: “We usually tell the guys to go into their vehicles if they are out on an open construction site. If they are on an interior construction site there is usually heat on. At our job sites, we also have temporary heaters on. These are not only to keep the worker’s warm, but also for the product we are putting in. Once you get to drywall you have to condition the space.”
Q: What are some clothing layering methods you use?
A: “A very important factor is keeping the wind off you. When you layer your clothing your cutting the wind out from getting to your body. Having the proper gear, such as boots, gloves, and a hat are very important. Last month we got a new order of hats so our Team has them to put under their hard hat when on the job site.”
Tom usually wears three layers under his winter coat: A t-shirt, a long sleeve t-shirt, and a hoodie. He also wears long underwear, wicking Under Armour shirt, and Under Armour bottoms.
Q: What are some ways that a Site Superintendent can help the men and women on their job sites stay warm?
A: “Making sure they have the proper attire and making sure they are taking the proper number of breaks, especially when the temperatures get below 20 degrees. We typically have two 15-minute breaks throughout the day, one in the morning and another in the afternoon, in addition to a lunch break. At D&B, we always educate our team on hypothermia at safety meetings and in our safety training. We know that one of the main injuries, according to OSHA, would be slips and falls. This, along with hypothermia, frostbite, ice, cold stress, and winter colds and flus are common winter hazards that we educate the team on.”
Q: What do you recommend someone new to working in the cold weather prepares for?
A: “It is important that they make sure they have the right clothes. They may not be used to spending eight hours out on a construction site, so it is important that they have the proper gear for the elements.
Q: Are there any common misconceptions that people think are helpful in the cold, but are harmful?
A: “Coffee might warm you up for a few seconds, but since it contains caffeine it can increase your urination frequency and ultimately dehydrate you. Make sure you drink it in moderation to avoid this.”
Q: Anything else you want to add?
A: “You have to know when your body is telling you to get away from the cold environment. Realizing the signs of cold stress, hypothermia, frostbite, etc. are important. Listen to your body. It will tell you when to stop doing what you’re doing.”
Frostbite is an injury to the skin and underlying tissue. Most often it is found on a person’s nose, ears, fingers, or toes. One of the first symptoms are a “pins and needles” sensation followed by numbness or pain in the affected extremities. Hard, pale, and cold skin is a way of distinguishing frostbite. Once the area thaws, the flesh becomes red and very painful.
Below is an infographic illustrating signs of frostbite and some pointers on what you should and shouldn’t do if you or someone on your job site is affected:
Hypothermia is a medical condition in which the person’s core body temperature drops significantly below normal and normal metabolism begins to be impaired. This occurs when the core temperature drops below 95 °F (35 °C). If body temperature falls below 90 °F (32 °C) the condition can become critical and eventually fatal. It is important to note that Hypothermia can still occur at temperatures well above freezing when a victim is submerged in cold water.
Below is an infographic illustrating signs of hypothermia and some pointers on what you should and shouldn’t do if you or someone on your job site is affected:
Consider printing out OSHA’s Cold Stress Card in both English and Spanish to have on the jobsite for all workers safety. These cards include information on common types of cold stress, such as hypothermia, frostbite, and trench foot (also known as Immersion Foot), as well as ways to prevent it and treat it.
We hope you find this article helpful as you and your team brave the cold winter months! If you have any additional tips, we’d love for you to share in the comments below.
As the world seeks ways to be more environmentally friendly, many big industries have made changes to be sustainable. Construction has joined in on these efforts, paving the way for a more sustainable future.
Our industry has the unique opportunity to significantly impact climate change for the better since a large amount of energy and material is used in the construction process. The goal for construction is to become sustainable by reducing its impact on the environment through the construction of green buildings, utilizing sustainable materials, and employing energy efficiency. How are companies in the industry achieving these goals? Let’s take a look:
Green buildings are buildings that have been constructed with respect to environmental sustainability. They first came about in the 1970’s, eventually gaining more popularity in the 90’s when the first Green Building Council was formed.
The generally accepted definition for a green building is “the planning, design, construction, and operations of a building with several crucial considerations: energy use, water use, indoor environment quality, material selection, and finally how the building affects its site.” One of the most direct ways that construction is sustainable is through LEED, the most widely used green building rating system in the world. The effectiveness of a green building is coded by the LEED Green Building Rating System.
Before LEED was established in the mid to late 90’s, there were green building projects, however there was no way to know if they were being implemented effectively. Nowadays, LEED will give out plaques to buildings which have been constructed to be sustainable. There are more than 60,000 buildings that participate in LEED today, occupying up to 1.7 million square feet.
Individuals throughout the industry can also earn a certification from LEED, which is exactly what one of our team members has done. D&B Construction’s Operations Manager, Jessica Nelis, obtained her LEED AP, ID+C (focused on interior design and construction) certification around 2010. Jess says, “I became a LEED accredited professional because I knew it would be important and relevant moving forward.” Jess provides a unique perspective on environmental consciousness that we take seriously here at D&B Construction.
Not only are green buildings environmentally friendly, it has been discovered that green buildings promote healthier living. Research shows that people who live or work in a green building experience proven psychological benefits. For example, in a green office building cognitive function scores rose by 61 percent. It is also reported that employees were 44 percent better at making decisions towards achieving workplace goals. In addition, at the Akron Children’s Hospital, 56 percent of people were satisfied with the cheerfulness of the hospital after its own green building renovations. There were also decreased reports of Seasonal Affective Disorder.
According to a report conducted by Grand View Research, the green building materials market has been a vital part of the construction industry’s green footprint, like Jess thought, and is expected to be worth $364.6 billion by 2022 (compared to an estimated $238 billion in 2020).
It’s clear to see why demand for the use of green materials has been a recent trend in the construction industry. Because of this demand, innovative green materials have become very popular.
Sustainable construction is achieved through using sustainable materials such as bamboo, eco-friendly insulation, and even smart glass windows.
If you want to be more sustainable, you could consider bamboo flooring for your project. Bamboo is a great alternative because it looks like wood but has a harvesting cycle of only three years, 22 years shorter than that of a tree. If you choose to use bamboo, you are helping to slow the rate of deforestation by allowing time for trees to grow back.
If insulation adequately cuts down on the energy used for heating and cooling, it could be sustainable. However, this can be counteracted if batts, fillers, and sprays that are not sustainable are used on the insulation. What is the eco-friendly option gaining popularity lately? Hemp insulation. It has all the same properties of normal insulation, but it is a sustainable option. Because it can be compressed, hemp can even provide more superior insulation than your typical insulation.
Another recent movement in sustainable construction is the use of smart glass windows. They were invented in the early 2000’s but have only recently become a building trend. Smart glass changes its heating properties based on the temperature outside, affecting how the heat and air conditioning is run through the building. During the hot summer months, a smart glass window will become translucent to block heating wavelengths that would allow you to run the air conditioning less and vice versa.
There are several options available if you wish to replace your windows with smart glass windows. These options vary in pricing and components of their smart glass technology. First, there are dynamic smart windows, produced by View Smart Windows. This is the “luxury” option, costing $50 to $100 per square foot, in comparison to a normal window which costs $10 to $15 per square foot. This high-end option replaces your normal windows and is even equipped with Wi-Fi control through their downloadable app.
A more cost-effective option is Invisishade’s self-adhesive and smart glass windows. Invisishade offers a “plug-and-play” adhesive film kit which transforms your normal window into smart glass. A sample of their self-adhesive film kit would cost $99, or $249 for a pack of three. The final price of their product varies on size and scope of the project, however Invisishade would offer a discount on bulk .
Smart Glass Windows may seem as if they are an expensive solution for sustainability due to its pricing when compared to normal glass windows. However, manufacturers claim that you can save up to 20% on your monthly energy costs because of their tinting properties. Smart glass allows you to save money on your monthly bills while also making the property look more aesthetically pleasing by eliminating the need for blinds.
Be on the lookout for an emergence of living materials being used to complete green building projects in 2022. Living materials are biological compounds that grow and are ready to produce full-scale production. An example of a promising living material we have not seen much of yet is self-mending concrete. This concrete is full of bacteria that bind the materials around them into a new material form. This material can grow itself into the pores of concrete, essentially being able to rebuild the concrete on its own. The bacteria inside of this concrete can live for up to 200 years. Scientists say that in theory the bacteria would then be able to extend the concrete’s life for that long as well. Seeing as normal concrete lives for 50 to 70 years, this self-sustaining concrete would be much more useful in the long run. We have only begun to scrape the surface of possibilities for this self-mending concrete, but as we learn more it may prove to be a revolutionary material in construction.
New forms of concrete are a key component to sustainability since it is the second most used material on Earth, with only water exceeding it. One of the trends that will become increasingly popular is 3D printing with concrete. This year a 3D printed home community was constructed in Austin, Texas by ICON. It consisted of four homes, all listed on the market for $450,000. The company that built the houses used 3D printing technology to create the first floor of all four homes while the rest of the homes were built conventionally. Houses of this size can be constructed in just five to seven days. The homes were built using cement-based material LavaCrete, a material designed to cope with extreme weather. LavaCrete lived up to its claim when the houses withstood a 7.4 magnitude earthquake with no damages.
The Austin homes are not a unique case. There is also a 3D printed home community being built in Coachella, California. By 2022, this community is going to have 15 houses, each of which will be 1,450 square feet and feature three bedrooms, two bathrooms, a terrace, and a swimming pool. Sustainable real estate development group Palari and construction technology company Mighty Buildings will work together to complete the project.
The potential this unique industry has does not stop at high-end homes… nor does it stop on this planet. ICON, the same company that built the Austin, Texas community of 3D printed homes, is currently working in the research and development phase with NASA to create a space-based construction system. Their goal is to construct 3D printed buildings on the Moon and Mars.
The industry has already evolved as people are beginning to purchase and live in 3D printed homes. Meet a previously homeless Texas man who became one of America’s first inhabitants of a 3D printed home. The best thing about 3D printed concrete for homes is that it is environmentally friendly. This form of building uses the exact amount of material needed to complete the project, allowing for less materials like concrete to be used to construct the building, therefore benefitting the environment.
The potential that 3D printing concrete has is immense and is something worth following as they make progress over the next few years. Stay up to date with 3D printing news here.
Ben, who will graduate with a degree in Media Effects from Penn State University’s Main campus this coming Spring, enjoyed receiving hands-on experience throughout his Summer internship with D&B’s corporate Marketing and Business Development team. As a Professional Writing Intern, Ben helped write articles for D&B’s blog through gathering research and interviewing team members. He also helped with various business administrative tasks that allowed him to learn to use Customer Relationship Management (CRM) software, our construction management software, Procore, and email marketing tools such as MailChimp, to name a few.
Although the majority of Ben’s three months with us was spent in the office, our team made sure to take him on active job sites. Ben was able to go to both commercial and residential job sites so he could see what both sides of the industry are like in person.
After completing his internship experience, Ben reflected on his time working with D&B, which he described as a “fun and valuable learning experience” for his future. Here’s a Q&A from Ben so you can learn more about his experience:
Q: What takeaways, including new skills, techniques, and knowledge did you learn throughout your internship with D&B?
A: “I thoroughly enjoyed learning the ins and outs of construction. The responsibilities I was given aligned with the classes I take at school, and I now have plenty of material that I can include in my portfolio as I start to job hunt post-graduation. I have developed better writing skills throughout the course of my internship. When I look back at rough drafts from my first article versus my rough drafts towards the end of my internship, I can see that I have made a lot of improvement. I learned how to use tools like Canva, which was useful. Ultimately, I was able to experience what it is like to work in marketing in the real world, which was a really good way for me to realize that marketing is a career I think I can pursue.”
Q: Did any of the classes you have taken in college directly prepare you for this internship?
A: “Yes! My media effects classes and writing classes prepared me for this internship. For example, my business writing class taught me essential skills to writing professionally. My media effects class taught me many things about how to effectively use social media. Actually, one of my assignments was similar to the benchmarking I did while at D&B, as I was asked to look at a celebrities’ Instagram accounts and analyze the good and bad things about them.”
Q: Did this internship make you re-consider what you want to do once you graduate college or confirm that you are in the right field?
A: “I have done a lot of thinking about what I will be doing when I graduate and start looking for a job. Even though I am not exactly sure what field it is that I want to work in, learning more about the construction industry and experiencing the environment in the office has definitely made me consider a job in this industry. I have also realized that I truly do enjoy working in Social Media / Marketing. Before this internship I thought that I would like a position like this, but I was never 100% sure. This internship also made me realize that there is nothing to be scared of, and I should go into the real world with all the confidence possible. Working for D&B has been a great step for me in finding a job once I graduate.”
Q: What are you most proud of from the work you produced throughout your internship and why?
A: “I am most proud of the articles that I worked on while I was here. I have always had to write for school, but writing for D&B’s Blog allowed me to have published work. I am proud to see the articles posted on the website.”
Q: How did you enjoy going on the job sites? Was the difference in commercial vs. residential jobs what you expected?
A: “I really enjoyed going to the job sites. It was cool to go on the job sites and see how D&B Construction works. Both residential and commercial job sites were completely new experiences for me. The difference is what I expected. The commercial job sites have a more hectic feel than the residential job sites because there are many more people working at commercial job sites.”
Q: What is your most memorable moment throughout your internship and why?
A: “My most memorable moment from my internship was visiting CHOP Souderton. I had never been to a commercial construction site and it was interesting to see the dynamic between the D&B Superintendents and our Trade Partners. I also thought it was really cool to see some of the obstacles they may face while building.”
Safe + Sound is a year-round campaign to encourage every workplace to have a safety and health program. It was launched by OSHA in an effort to gain safety awareness. Every year in August, OSHA has a Safe + Sound week, with this year’s taking place from Monday, August 9th to Sunday, August 15th.
This nationwide event recognizes the success of workplace health and safety programs and offers information and ideas on how to keep America’s workers safe. Seven businesses make up the list of organizers who participate in planning calls, working collaboratively with each other to develop and review Safe + Sound materials and communications, and leverage their own resources to support these efforts. In addition to OSHA, these businesses include large organizations, such as the National Safety Council and . The program also has 225 partners who are membership organizations that are responsible for communication and outreach throughout the year to promote Safe + Sound to their stakeholders.
D&B Construction is one of 68 companies throughout PA (and over 1,600 across the nation) who have signed up to participate in Safe + Sound Week 2021. We are excited to show our support and commitment to continue building safer jobsites. People come first at D&B. The safety of our employees, trade partners, and clients is always paramount in every project’s preparation and execution. In order to make this happen, safety and health are at the core of everything we do. Learn how here.
The Occupational Safety and Health Administration, better known as OSHA, was created in 1970 to ensure safe and healthy working conditions by setting and enforcing safety standards in addition to providing training, outreach, education, and assistance. You may have heard OSHA refer to the “Fatal Four” when describing the four most common causes of worker deaths on construction sites throughout the United States.
The four most common causes of worker deaths in this industry come from Falls,) which account for 33.5% of construction worker deaths), being struck by an object (11.1%), electrocutions (8.5%) and being caught in / between something accounted for 5.5% of construction worker deaths. According to OSHA, as of 2020 “one in five worker deaths in 2019 were in construction.” The “Fatal Four” were responsible for more than half (58.6%) of construction worker deaths. According to OSHA, if these “Fatal Four” causes could be eliminated, they would save 591 workers’ lives in America each year.
In 2020, OSHA gathered data on the top 10 instances of safety code violations. Learn what they are below, and hear from our Director of Construction and Safety Director, Tom, on how such issues can be avoided and prevented:
What This Means: OSHA states that a violation could include not providing working conditions that are free of known dangers, failure to keep floors in work areas in a clean and dry state, as well as not providing required personal protective equipment at no cost to workers.
Tips on How to Prevent This: Our Safety Director, Tom, encourages the use of safety rails and body harnesses on every job site. “At D&B we provide these on every job site to give our workers the safest environmental possible.”
What This Means: Simply put, this refers to the failure to inform all people on the job site of potential risks and hazards.
Tips on How to Prevent This: “At D&B we fill out a Job Safety Analysis (JSA) and Job Hazard Analysis (JHA) on all job sites,” explains Tom. “This helps us to ensure that we are communicating this vital information with all of our employees and trade partners. Communication is huge in enhancing safety.”
What This Means: Failure to abide to OSHA standards would include improper fall protection / fall arrest systems, unsuitable guardrail height, inadequate footing support, failure to complete inspections, etc.
Tips on How to Prevent This: Work with reputable scaffolding companies that you trust. “At D&B we complete daily and weekly inspections on the scaffolding on our site to ensure we are practicing proper scaffolding safety protocols,” says Tom.
What This Means: Failure to address the practices and procedures needed to disable machinery or equipment that may expose workers to hazardous energy.
Tips on How to Prevent This: “There is no better way to ensure this mishap is avoided then by requiring all electricians on your job site to use lockout and tagout procedures on all powered equipment and panel boxes,” says Tom.
At D&B, we include the following lockout safety poster on our Safety Board at all jobsites:
What This Means: A violation would include not providing the proper respiratory protection.
Tips on How to Prevent This: “In addition to providing dust masks to all employees, it is important to utilize clean air machines and air scrubbers such as HEPA filters on your job sites,” says Tom. “In any situation where there are environmental hazards present, we as a company will hire a reputable remediation company to ensure the safety and health of all people on the job site. I highly recommend doing this when the elements require it.”
What This Means: This could include placing a ladder on a box or barrel, using ladders where there is unstable footing or soft ground, exceeding a ladder’s maximum load rating, ignoring nearby overhead power lines, moving or shifting the ladder while a person or equipment is on it, using an extension ladder horizontally as a platform, etc.
Tips on How to Prevent This: “Have your Site Superintendents check ladders on a daily and weekly basis. If any ladders are deemed unsafe or defective, they should be removed immediately,” says Tom. Unlike hard hats, for example, there is no specific expiration date for ladders. Following proper storage techniques and treating ladders with care can help in making them last longer.
What This Means: This refers to improper vehicle use, lack of training, and a failure to re-certify operators every three years as required.
Tips on How to Prevent This: ” At D&B, we make sure all of our Pettibone and Lift operators are certified, and we require lift plans for any kind of crane lifts. This is something I recommend everyone get in the habit of making a standard practice.”
What This Means: Failure to provide proper fall prevention training is something that can easily be avoided if proper training and communication on fall prevention is completed on all job sites.
Tips on How to Prevent This: “All D&B Construction field personnel are OSHA certified, and we also hold training sessions throughout the course of the year,” explains Tom.
At D&B, we include the following fall protection poster on our Safety Board at all jobsites. This is an easy way to remind everyone on the job site of how to best prevent falls.
What This Means: Failure to provide one or more methods of machine guarding to ensure the safety of the operator and others in the nearby area can result in an unsafe job site.
Tips on How to Prevent This: “All powered tools are inspected for proper and adequate guarding by a D&B employee, such as the Site Superintendent, before use,” says Tom.
What This Means: Failure to make the appropriate personal protective equipment available to all employees at no cost is something that should not occur anywhere.
Tips on How to Prevent This: “Keep inventory of safety equipment, such as safety glasses and hi-visibility vests, for all of your employees. At D&B, we keep a document that is updated every time a new hire starts so we know the date in which they received all of their issued PPE. This makes it easy for us to keep taps on when hard hats will expire and new ones will need to be re-issued. We also provide respiratory and hearing protection on every job site.”
According to the U.S. Bureau of Labor Statistics, the construction industry had 195,600 workplace injuries and 3,600 workplace illnesses in 2019. More specifically, Pennsylvania’s non-fatal workplace injury and illness rates were above the national average. The Center for Construction Research and Training’s Fatality Map Dashboard also shows that since data started being collected in 2011, Delaware has had 17 fatal injuries in construction, New Jersey has had 145, and Pennsylvania has had 213 fatal injuries. With these statistics in mind the importance of practicing safety is pretty clear.
“Safety Weeks such as this one exist so we can create awareness and reduce the number of fatalities our industry sees,” concludes Tom. “Chances are that some of the fatalities seen could have been prevented if better communication and more training took place. That’s why our team at D&B is focused on achieving safety every day through daily safety checks on site.”
Let us know how you work to prevent incidents on the job site in the comments below, and consider joining D&B and thousands of other companies in taking the pledge to be Safe + Sound – both throughout this week and every day.
White-sand beaches, warm weather, great food, and high-end luxuries are everything that Miami is known for. The small town of Surfside is no exception with its reputation of being pleasant, quiet, safe, and affordable. As you likely may have heard, Surfside recently become the center of attention for many people after tragedy struck the small town in June.
On June 24th Surfside’s 12-story beachfront condo, Champlain Towers South, partially collapsed at about 1:25 AM with its residents inside. As of Monday, July 26th, the last victim’s remains were identified. This brought the final death toll to 98 people after tedious efforts were made to account for every resident, and officials have now confirmed that remains for each person considered missing after the collapse have been recovered. The efforts made were the largest emergency unrelated to hurricanes ever conducted in the state, with search and rescue teams from throughout Florida, many other states, and even Israel and Mexico coming together to bring closure to families.
According to the New York Times, this disaster is one of the deadliest structural building failures in American History. Many residents are still in shock. Community Members Peggy Streter and her husband own The Carrot Café located in downtown Surfside. The two have claimed to know about 50 people who lived in the condo. The Streters are not the exception. Miami’s building chief, Charles Danger said, “Everybody in Miami knows somebody from that building or knows somebody who knows somebody.”
The rest of the building was demolished on Sunday, July 4th in efforts to continue the search. Once all remains were identified of those missing, officials began steering their focus to determining what could have caused the collapse. Since then the building has continued to be in the limelight, as many of the building’s records that would help investigators learn why the building fell could not be found, and the not-so-easy conversation over the fate of the site has started to take place. Here’s a quick summary of what is known:
People living in Surfside Condos, which were completed in 1981, had previously voiced their concerns about the structure of the building they called home, so the collapse does not come as a surprise for some. After a DEA building collapsed in Miami almost half a century ago, taking the lives of seven employees and injuring 16 others, two Miami counties instilled new regulations requiring buildings that have stood for 40 years to be investigated for any problems. Since Champlain Towers South was in one of these counties, their mandatory 40-year inspection took place in 2018.
When the condo was inspected by engineer Frank Morabito in 2018, he identified that there was a flaw in the original construction of the building that was causing structural damage. Morabito mentioned the main issue was that the pool deck and outdoor planters had been “laid on a flat structure.” Since there was no slope where the pool stood, standing water was not able to drain off the pool deck. Instead, the water would sit on the waterproofed concrete until it evaporated. At the time of inspection, the water-proofing concrete had failed, causing the water to seep through resulting in “major structural damage to the concrete slab below these areas.” The report also pointed out distress and fatigue in the concrete, columns, beams, and walls of the parking garage below the pool area.
Morabito’s report said that “failure to replace the waterproofing in the near future will cause the extent of the concrete deterioration to expand exponentially.” He could not predict that this may lead to the collapse of the building, however he said that repairs to the concrete were needed for “maintaining the structural integrity” of the building. The waterproofing and structural issues of the condo were never addressed by the owner’s association.
Fast forward to 2019 when a neighboring luxury tower was being built. Residents of the Champlain Towers South condominium complained that construction would often cause their building to shake. This led to a resident and board member of the condo association, Mara Chouela, voicing her opinion that workers were “digging too close” to the property. She said they “have concerns regarding the structure of our building.” Just 28 minutes later, official Rosendo Prieto responded to Chouela stating that “there is nothing for me to check.”
There is no concrete evidence that construction of the condo’s neighbor contributed to the collapse of the building, and it is still unclear if the lack of action from the owner’s association was a major factor in the building’s collapse. Cassie Stratton, a resident who was inside the building during the collapse, reportedly told her husband on the phone that she saw the pool cave in first, backing up Morabito’s claim that the waterproofing of the pool was necessary to maintain the structure of the building.
The fact remains that residents were concerned for the structure of the condo, and they felt as if no one took the necessary action to redeem the structural integrity of the building.
The city of Surfside hired a structural engineer, Allyn Kilsheimer, to inspect the site and determine the cause for the buildings collapse. Kilsheimer says it is “maybe not an individual cause, but two or three things that contributed and/or caused this failure.” While the pool could have been a major issue to the structural problems, it is still unclear and there are many theories that will be examined.
In addition to hiring Kilsheimer, another group was hired to lead the charge to uncover what caused the collapse since this was such a big case. The NIST (National Institute of Standards and Technology) will be working constantly to investigate the situation. They say that “a fact-finding investigation of the building performance and emergency response and evacuation procedures will likely result in significant and new knowledge or building code revision recommendations needed to reduce or mitigate public risk and economic losses from future building failures.”
Like many others, we have been wondering what caused this to happen. Matt Knight, Senior Estimator at D&B Construction, has been working in the industry for over 20 years. He has been involved with the construction of many large, well-known buildings, including the 9/11 Memorial.
Matt did not do any research, but from what he saw “the building collapsed from the bottom up,” which makes him think “there would be structural cracks in the floor, columns, beams, etc.” As we know now, these structural cracks were found by engineers and deemed to be a major structural concern prior to the collapse of the building. Much like Allyn Kilsheimer, Matt believes that it is likely there are multiple causes for the failure of Champlain Towers South.
One of the theories that Matt believes had a big role in the building’s collapse was the fact that the condo had been sinking at a rate of two millimeters per year from 1993 to 1999. Scientists also discovered evidence of other areas nearby sinking as well. Matt says that one of the most important things when constructing large buildings is to make sure you are building on good soil. Since the condo was slowly sinking, Matt believes they likely “built on unsuitable soils and never got the compaction they needed.” He notes that if soil is not properly compacted so that it is suitable for the building, everything else will eventually fail. “If you are building from the ground up your soil underneath is, of course, most important,” he concludes. For now, Matt is waiting to learn more about what caused the failure once the investigations are conclusive.
At the end of the day, the collapse of Champlain Towers South was a tragedy, however Matt tries to look at how the industry as a whole can learn from what happened. “Usually a lot of good things will come out of a catastrophic failure. For example, we learned a lot from 9/11, and today those World Trade Center Towers are not being built the same way,” he says. Matt believes the industry will learn valuable lessons from this, and it will improve how we are constructing buildings overall. He would not be surprised if there will be changes for older building’s codes, especially around that area. Matt also proposes the idea of a new law emerging from this that would make building owners, when aware of structural damages, either make the repairs or move everyone out until they do.
While we wait to learn more, one question many still have is whether or not limitations on technology when the condo was built play a factor in the failure of Champlain Towers South? When the condo building was constructed in 1981 many of the rules and regulations that we have today were not in place. Miami was also known for “slipshod construction,” and in some cases they were known to take the look-the-other-way approach when enforcing building codes and regulations. While their construction practices were not nearly as good then as they are now, they also did not have access to the technology we have now.
Specifically, VDC (Virtual Design and Construction) and BIM (Building Information Modeling) are tools that Matt says, “could have helped if they had it during original construction”. BIM is a tool for 3D modeling and data input of physical objects, while VDC uses BIM models to plan the construction process from beginning to end. Watch a video to learn more about VDC and BIM here. Using technology like BIM and VDC essentially allows you to build the entire project virtually before building it in the real world, which can decrease cost and time put into a project while also increasing safety. We may often take technology like this for granted, but it is interesting to think about what the world of construction would have looked like in the 80’s if society had access to these technologies that we can now use every day.
D&B is interested to hear your thoughts. Do you think new technologies will help to prevent disasters like the one in Surfside? What policies and procedures do you think should be put into place to help increase safety and avoid disasters such as this from happening in the future? Let us know in the comments below!
Our first Trade Partner Spotlight features Gillespie Electric, Inc. Located in East Greenville, PA this full-service electrical contracting company has been a recognized industry leader known for its reliability for over 40 years.
We recently drove out to Souderton, PA to check out the new 12,500 SF community health center quickly taking shape for the Children’s Hospital of Philadelphia. Every time we visit we are greeted by the smile of D&B’s Superintendent on the jobsite, John. He always has a positive energy about him, but when we visited on June 23rd he was literally excited to show us the work that Gillespie Electric, Inc. just completed. We’ll show you as well so you can see what John was talking about:
Although new to Team D&B, John has been in the industry working on a variety of large construction projects over the last 34 years (including the delicious Steak 48 on Broad Street in Philadelphia). John described the work the Gillespie team completed as a “quality standardized performance” and claimed he has never seen such well-executed work from electricians. “This demonstrates the quality and care that these guys have to make this job beautiful,” says John with a smile as he admires their work once more.
According to Gillespie Electric’s Project Manager, Keith Lewis, who has worked on this healthcare project with D&B Construction since it began, they “have been on and off site since this project first broke ground last year and will be on site until the job is complete in a few months.” Over 350 receptacles and 15,000 linear feet of HFC Hospital grade MC are being installed on this project. “All of the lights are LED and we are installing a back-up generator for all of the vaccine refrigerators,” explains Keith.
The company’s Foreman, Mike, as well as Nick (who John admiringly refers to as “another badass” on the Gillespie team) just recently finished tying everything into the panels, a job that took about a week to complete. “Mike and Nick both completed two different rooms. A lot of times when you have two electricians on the same job you can notice slight differences, but their work looked identical. I couldn’t even tell who did which room since their work was so precise,” says John.
The Foreman, Mike, has been with Gillespie for 10 years since 2011 and received his Electrical Apprenticeship from Bucks County Tech in 2012. Keith, who sings high praises of his co-worker, says that Mike was a journeyman for nine years and became a Foreman at the company last year. “Interestingly enough, this job is Mike’s first job that he is completing from start to finish as a Foreman. It’s not every day you win both the core and shell and fit-out phases and are able to be involved in the entire project.”
Although Gillespie has completed a number of jobs for CHOP over the years, this is the first job they are completing for D&B. “There are always some challenges when working with a new general contractor,” says Keith. “It’s like when you first start a new job. You have to feel out your new boss, and they are doing the same with you. But we have had very minimal challenges working with D&B. Communication has been easy, and working with Jim (D&B Project Manager on the job) has been easy, too. It honestly feels like we have been working with them for much longer than we have.”
Keith had similar remarks to say about our Superintendent on the job. “John is on top of things. He gets questions answered efficiently and makes good, on-his-feet decisions. If I ask John a question, I know I will have the answer within a day or two. That’s unusual. Construction should be fluid, and he makes it that way,” says Keith.
At D&B, we view our trade partners as an extension of our team. That’s why we work with trusted trade partners like Gillespie Electric who bring the same level of care that we do to the jobsite.
If you are even remotely connected to the construction world, talking to you Mr. and Mrs. weekend DIY’er, you have heard about the current state of construction material costs. Last week lumber hit a new all time high of $1,188 per thousand board feet, nearly a 250% increase from the same time last year. The worst part? Prices are expected to climb further through the remainder of the building season. Steel products, if you can find them, have also doubled in pricing over the last six months. This perfect storm of sky-rocketing costs has forced contractors, developers, business and home owners, suppliers and everyone else in the supply chain to adjust. Some are hoarding materials while others just hit the pause button. Ground-up construction for the remainder of 2021 looks to be a big question mark for everyone. However, one sector is proceeding full steam ahead; adaptive reuse.
Adaptive reuse, historically, has been seen as an eco-friendly construction practice that “recycles” existing structures through a conversion of it’s intended use into something new. In Baltimore, the old Pratt Street Power Plant was converted into retail and restaurants. In Philadelphia the Independence Press Building, a paper box production facility, is now a 92-unit apartment building. You can find incredible examples throughout the world of converted buildings getting new life through reincarnation. Given the current construction climate due to soaring costs, the green tint of adaptive reuse isn’t coming from the ingrained environmental benefits. It’s coming from money.
Developers who have long valued the environmental impact of reusing or repurposing a building are finding new returns on their investments. The financial benefits speak for themselves. Cost savings are everywhere in adaptive reuse. Obviously, it takes a lot less material reusing an existing structure than building a new one out of the ground. Beyond that, savings are coming in the way of demolition costs, design and approvals, and time, which is commonly overlooked. Other non-monetary benefits include preserving a community identity, enhancing local accommodations and offerings, economic and environmental sustainability, among others. It is no surprise why adaptive reuse is getting so much attention.
Fortunately for D&B Construction Group, there are a few of these projects in pre-construction and under construction currently. The Metropolitan Edison Building, once the tallest building in Reading, Pennsylvania, is a prime example of adaptive reuse. This 14-story brick building is being converted into market rate apartments to answer growing demand for modern urban multi-family living. A stone’s throw up Washington street is another adaptive reuse project that will start this summer. The Berkshire Building, originally a hotel then converted into office space, prepares for new life as student housing supporting Alvernia University’s new Collegetowne campus. The projects have been a boon for D&B. Dan Gring, D&B Construction Group CEO, recently reflected on the downtown Reading, PA projects:
“To have these large projects that are filling a need in the community, creating a good business venture for our clients, and providing the company with steady and reliable work is invaluable. There’s a lot of speculation and analysis between us, our clients, vendors, and so on with new construction projects that has many people in our industry worried. Luckily for us, we’ve built a wide range of clients who trust us with their projects, and we’re fortunate that several of them focus on adaptive reuse projects. We know with relative certainty that material costs are not jeopardizing those jobs.”
Environmentally sustainable, financially conscious, and preserving communities. It’s a winning solution all the way around in the current construction market. Whether or not adaptive reuse projects see a spike as a result of the pandemic fallout or not remains to be seen. In the short-term companies like D&B and our clients will continue to reap the benefits of this construction approach.
— Drew Bell, VP of Business Development
Drew Bell, of Wyomissing, brings over 10 years of marketing and business development experience to D&B Construction Group. Prior to joining the team in March of 2020, Drew served as the Business Development Officer at Tompkins VIST Bank. He was also the President of the Reading Royals professional hockey team for three years. Drew is a strong believer that “genuine opportunities come from trust based on knowledge and sincerity.” His dedication to creating and strengthening mutually beneficial partnerships to make collective solutions and his contagious, positive attitude make him not only a huge asset to our team, but a well-respected individual throughout the communities we serve.
Drew graduated from Penn State University with a Bachelor’s Degree and received his J.D. from Widener Law School. Active in the community, he is a member of the Berks and Pennsylvania Bar Associations and a committee member for Berks Catholic High School. He previously held board positions with the Greater Reading Convention and Visitors Bureau, as well as the Gilmore Henne Community Fund, Boy Scouts of America Hawk Mountain Council, and Salvation Army of Reading.
Born and raised in Wayne, PA, a suburb of Philadelphia, Drew relocated to Reading in 2010 with his wife, Maryanne Post, after the two graduated Law School. Drew and Maryanne live in Wyomissing with their three kids Charlotte, Amelia and Scotty. In his free time Drew loves to golf and be outdoors.
It’s hard to believe it has already been one year since we completed renovations that converted two existing administrative office spaces into a state-of-the-art orthodontic office! Aside from this healthcare project’s stunning design, this project was special to us because it was the start of Wyomissing native and local orthodontist Molly Hottenstein’s dream of owning her own practice. Molly knew she wanted to be an orthodontist since high school. It was then that she shadowed various doctors because she always knew she wanted to work with people in the medical field. She shadowed an orthodontist and immediately knew it was for her. “I loved the science behind making smiles beautiful… The perfect balance of physics and biology and art. I also loved being able to hang out with cool kids, teenagers and parents all day while really getting to form relationships with them over the course of their treatment. I loved that I could be part of an amazing community and hopefully make a difference in some of their lives,” explains Molly.
Now, she didn’t always plan on opening her own office. That wasn’t on the horizon until after she had worked four years as an associate at different offices. “It was then that I realized I wanted to bring something different to Berks County,” she recalls. She dreamed of opening an office that offered patients something more personal and a bit slower paced, allowing for more one-on-one time. In doing this, her patients would become her friends and family, not just another case. “I wanted to bring a little ‘Disney magic’ to my office, making it a place people wanted to come. I wanted them to feel like there was something different about what we were offering, and the only way to do that was to take the plunge and create it.” And take the plunge she did! It was the D&B team’s pleasure to be able to watch Molly’s hard work turn into a reality before her eyes through the construction of her one of a kind office!
Today, Molly Hottenstein Orthodontics is still loving their office as much as (if not more than) the day they first laid eyes on it. We’ve loved watching them grow since first opening their doors on March 10 of last year, and we are so happy to see them celebrating one year in their office space. Of course, it doesn’t take a math whiz to figure out that the date Molly’s business opened unfortunately coincided with state-wide shutdowns due to the spread of COVID-19. They actually had to shut down operations just two business days after their grand opening… Definitely not something that Molly was anticipating! In reality Molly and her team were planning two grand openings, one for the dental community and an open house for the entire community as a whole.
Like many local business owners, a lot of perseverance and adaptability from her team had to take place within the last year. We sat down with Molly to reflect on the rollercoaster of emotions that she and her team went through after having to shift gears from “grand opening of their beautiful office space” to “closing down operations due to a global pandemic” in a matter of just 48 hours. Here’s what she had to say:
“It was heartbreaking and terrifying. I was six months pregnant and would walk around my empty, beautiful office and cry because I just wanted people to be able to use and enjoy it,” recalls Molly. However, she didn’t let herself wallow in her pity for long. “After a few weeks of crying, I pulled myself out of the pit” she says with a laugh. “Fortunately, the office is laid out in a way that I can easily keep families separated and manage the flow in and out.”
Molly and her team continue to “learn, adapt and grow,” just as any start-up would – pandemic or no pandemic. “Honestly, I don’t have experience with any other start-up NOT during a pandemic,” she says. Molly applauds her staff, who have been “incredible at adapting, learning and being flexible.” The team of three has also received amazing support from the community and other dentists throughout the area. With a smile on her face, Molly says: “At this point, I feel like we are thriving despite the difficult timing!”
What all went into transforming Molly Hottenstein Orthodontics’ office space into the area the community knows and loves today? The team at D&B actually renovated two separate spaces and connected them into one larger space. Molly recalls the spaces being “pretty much bare bones” when she first saw them. Even still, she fell in love with a few key elements that our crew kept and highlighted in her new office space. Molly knew she wanted to have a lot of natural light to help keep her office cheerful and bright. “I love spending time outside, and I wanted my staff to not feel like they were stuck in an office all day,” she explains. Luckily, the space already had large windows around the exterior walls, and it was a no-brainer that they were here to stay. Another added bonus to these windows? Molly didn’t have to worry about decorating bare walls! “I love that nature is my best decoration. The property management group does an amazing job keeping the area landscaped and clean, too,” she says.
When it came to creating the vision for her office, Molly’s husband, Kyle, was by her side! “We always had a very focused vision for the look and feel we wanted for the office,” she recalls. “My husband and I are the perfect team because we have very similar taste. I have a very specific vision for the big picture and feel, while he is very particular and good at digging in to the details and making everything perfect.”
It also helped that this wasn’t their first rodeo. The couple worked together to decorate their home, and Molly’s husband even completed their home renovations. “We really wanted to have a professional space that looked and felt more residential. We met with three potential contractors and D&B was the first that completely embraced and understood that!”
Molly and Kyle took care of the design and selection, while the D&B team gave this dynamic duo direction so it was easy for them to find exactly what they were envisioning. Molly recalls spending A LOT of time on Pinterest and Houzz looking at architectural and design aspects so they could gain an understanding of what they loved and wanted to incorporate into the space. Kyle even made an extensive PowerPoint showing all of the images and aspects they loved to illustrate where they wanted to utilize them. From there, D&B helped make the vision possible.
One of Molly’s favorite parts of the construction process was meeting with the subcontractors and seeing how all of the little pieces fit together to start making her vision come to life. Molly’s husband, Kyle, enjoyed seeing the progress made every single day and how each small step got them a little closer to the beautiful finish!
“Honestly, Kyle was the most involved with the entire process. He is amazing! This wouldn’t have happened without his hard work and dedication, and I am forever grateful for that,” Molly says. “Kyle was very hands-on throughout the entire process, and D&B was amazing at staying on schedule and keeping us informed.”
Molly and Kyle had known of D&B through friends. “We knew they had done amazing work with different offices, and honestly, we had the most amazing experience with D&B. I can’t imagine having it go any better. The amount of detail and communication they had with us was unmatched. I was so impressed with how thorough they were and how well they kept us in the loop and on schedule. My husband and I already talk about how we will use their residential services for our home project when that time comes. In fact, my co-resident even used D&B’s Philadelphia office to renovate his office after our experience,” says Molly.
Once construction was complete after just five months, Molly was moved in and all ready to go in less than a week! She was in disbelief when she first saw her new office space. “I felt like ‘WOW! No way is this mine. It’s here. It’s done. It’s better than I could have imagined,’” recalls Molly.
After nine weeks of being closed, Molly and her team were able to open up their office and enjoy the new space! Although they weren’t able to have the two grand openings they had been planning and many things they originally envisioned did not look exactly the same due to safety precautions, they were thrilled to be starting this chapter in their new office.
“The team has really grown into the space and gotten into a groove with our patients,” says Molly, who has two favorite spaces throughout the office. She loves her doctor’s perch because it allows her to be totally present with all of her patients, while also being available to her staff and still able to get work done. Another favorite spot is the consult room, which is the first space that families see. “I am absolutely obsessed with the windows,” exclaims Molly. They remind her of her time in college at Villanova. It was here that she fell in love with the beautiful side sun rooms that all of the older Main Line homes had. “I’ve wanted that look so bad since then, and we made that happen in the office. People LOVE it!”
With confidence Molly reports that “within the first five minutes of arriving, 99% of patients will comment on how much they love the office. They love how inviting, clean and homey it feels. People even take pictures for inspiration for their own projects!” Molly’s patients love the farmhouse sinks at the toothbrush station, and parents tend to love the bench at the foot of the clinic chairs because it allows them to enjoy the view outside the window. “We also always get comments on the colors and the counters… Everyone just says it has a good feel.”
Katelyn, Head Orthodontic Assistant, and Lyn, Patient Coordinator, appreciate the hominess of the office, just as the patients do. They describe the office as their “home away from home,” both feeling so comfortable at the office that they almost feel like they are at home and not at work. The beautiful space definitely makes it easier for them to not dread coming to work!
Aside from the overall aesthetic and design of this office space, another aspect that makes it so enjoyable to visit and work at is the atmosphere. Molly’s motto is “Personal. Passionate. Precise,” and a quick visit to her Facebook or Instagram will show you that her office is big on bringing fun and friendliness back to orthodontics.
“I think the number one key to anything in life is being genuine,” says Molly. “You can’t force yourself to be something you aren’t. To be happy and successful, I knew my office had to be a genuine reflection of who I am. I love to joke and have fun, while also being honest and a good communicator. I don’t ‘try’ to make my office fun… it just happens. My staff members are naturally this way, too. They are naturally kind and focused, and they smile and laugh. I want them to be themselves. The rest just follows,” she explains. Molly prefers this natural, organic approach over getting hung up on what her competitors are doing or feeling. “I want people to choose our office because they feel comfortable here. Orthodontics isn’t a once and done thing. It’s a relationship over a series of a few years,” she says. For that reason, she wants people to feel like her practice is the right fit for them. She doesn’t want people to come to her because she has contests, prizes, or toys. She wants them to come to her because they trust her and feel comfortable.
“I think people are starting to talk about their experience with us, and we are starting to be a little more known in the area. I hope this is just the start to the forward momentum. I am so thrilled with the outcome and so proud. I feel like the space is a true reflection of who I am and the type of service I am offering,” says Molly, with a lovely smile – of course.